Posts Tagged ‘Marketing’

Maintain Contact with Your Site Visitors

Monday, April 27th, 2009

The web has been around for a while now and if you’re a business owner, you’re probably already online with at least a basic website.  However, now that you’ve established a presence on the web, what comes next?  How else can you use the power and reach of the web to grow your business?

One of keys to success on the web is developing strategies to convert casual visitors to lifetime customers.  There are many simple tools that can help transform your static online presence into a dynamic and living entity that visitors return to again and again.

CORPORATE BLOG
Your business is always growing – changing as you adapt to new clients, customers, and opportunities.  Those changes are something worth talking about!  A corporate blog is an easy way to show your visitors that your business is alive and thriving.  Furthermore, using email notification and RSS, you can easily broadcast your news to a community of readers who care.

EMAIL NEWSLETTERS
Once you make a sale or finish a client’s project, your business moves on and without some effort, your customer/client may soon forget the details of their experiences with you.  Regular email newsletters are an invaluable way to keep in touch with your customers, clients, and colleagues and inform them of the most recent projects, products, and/or people in your organization.  You can even build the subscription process right into your website with a simple subscribe form.

These tools offer a powerful way to keep people aware of your business.  Even if there are no known future sales opportunities, they can help generate a buzz and build your brand through word of mouth.  At Gorges Web Sites, we’re passionate about finding ways to use the web to help grow your business!  There is a wealth of options and opportunities available and we’re excited to help develop and execute the right strategies for you.

Greg Kops is a project manager at GORGES. After a decade working as a database and systems programmer, Greg uses his skills and experience to help plan and manage our larger, long-term projects.

Marketing your web site – do you need SEO?

Friday, April 3rd, 2009

Here at Gorges Web Sites, we receive many requests for information about web site promotion.  For most people, this seems to boil down to SEO (Search Engine Optimization), or more directly ‘how do I get good ranking on Google’?  If you are really and truly interesting in growing your online business, this blog article is for you.  And as you will see, it is about much more than just SEO.

If you would like to experience the most cost-effective growth possible for your site and your business, there are 5 areas to focus on, and SEO is NOT the first:

  1. Analytics: We can’t judge the effectiveness of any marketing effort, or evaluate growth without metrics.  We highly, highly recommend Google Analytics.  It is free, and easy to install on your site.  Get it on your site before taking any more steps.  You will be amazed at the wealth of data the Google sends your way.  This simple tool will tell you what pages on your site have the highest attention, where your viewers come from, which keywords are delivering traffic, the effectiveness of your paid advertising, and much more.  Get your analytics going BEFORE you undertake any additional steps.  Do it today.
  2. Social Marketing: Building your online business requires much more than optimizing content.  It is crucial that you engage and learn from your early customers.  Foster community, push your site, generate referrals, blog about your ideas everywhere, write content, post fliers at the coffee shop.  Use facebook, twitter, put a blog on your website, encourage your visitors to add content to your site via topical discussions.  Draw your audience into ongoing discussions on your web site.  Think outside the box, drive traffic.  Start now and keep it simple and low-cost.  You are the driving passion behind your idea and your web site, let the world hear your voice.
  3. Public Relations: This step is about your relationship with your broader community.  You need to lean on traditional PR to strengthen your brand and expertise.  Build a positive opinion about your company to your neighbors, partners, employees, the public, and potential investors.  Generate press releases, develop positive relationships with the media, and build your brand in the public’s mind.
  4. SEO: What you are reading this article to find out about is likely Search Engine Optimization.  A properly constructed web site takes SEO into consideration during the design and information architecture steps.  SEO should not be an ‘afterthought’ that you outsource to some agency.  SEO is the lifeblood of your site and needs to be planned in.  If your site is not architected well, you can ‘optimize’ keywords all day long without effect.  Traditional SEO has 2 components: 1) Your site content, structure, links, keywords, menus, etc, and 2) In-links from 3rd party sites.  If you have done #2 and #3 above, you are already building in-links (continue!).  If you have proper data analysis and analytics running on your site (from #1 above), you will have up-to-date metrics on how well your site is doing.  OK, so you’ve done all of the above, built the site correctly, have analytics installed, and are generating traffic through your own efforts, it is time to analyze and optimize your site.  In an SEO analysis, we look at menu structure, content structure, keywords, title tags, meta tags, your site map (you do have a site map don’t you?), and more.  Taking as input your desired list of keywords and key-phrases, we will tune one or more content pages to maximize exposure to the words that make most sense for your business.  When done, we will watch your analytics and encourage steps 2 and 3 above as ongoing traffic-building efforts.
  5. Paid Search: Now, with all of this in place, a paid search or adwords campaign can be constructed and tuned.  Start small, have a short list of keywords and reasonable budget.  This is not about branding, this is about driving traffic.  Determine your target cost per acquisition of new customers, and evaluate if your paid search is delivering.  Drop key phrase campaigns that aren’t delivering; turn the budget up on campaigns that are delivering.

Summary: The order above is crucially important.  Don’t spend a penny on paid search or paid advertising until you can track performance, have developed brand awareness, and are engaging your community about your business and areas of expertise.  Get this together and watch your business grow exponentially.

Chris Grant has been building Internet web sites and commerce applications since 1994, pioneering early database-driven Web application and e-commerce projects. He has been instrumental in the construction of hundreds of Internet projects, large and small.