Posts Tagged ‘website’

How to design a sharp and effective website

Thursday, October 29th, 2009

Dynamic and interactive pages have the most impact on your website

Paragraph upon paragraph of dense text, large picture files, heavy-handed Flash animations, generic stock-photo images and static content. These are some of the common mistakes businesses make when establishing an online presence or website.

The web is known for rapid change, so it is crucial that your business website meets a customer’s expectations.

Most small businesses want to be found on Google. However, a home page full of text doesn’t help it rank higher in a Google search and may turn potential customers away.

If users have to read a lot to do anything on the site, they may simply choose to click away to your competitors site.

We suggest you keep your home page simple and have short, sharp text that will engage the visitor. Avoid too much color because it can be difficult to read.  Make sure your text is a good font size and keep your paragraphs short.

Another area where websites commonly get it wrong is in the use of images. Large picture files or flashy content takes time to load. People will move on to some other site if your website doesn’t load quickly.

Pictures should also be unique and reflect your brand. Avoid using stock photos. Being online is about being found and when you’re found, you should have something different and inviting about your site.

You can use interactive elements on the site to really focus on your brand and how you want it to be perceived.  These can include Google Maps, video, commenting and other user interactions.

Once the website is built, it should also be updated regularly.

The biggest mistake a lot of business owners make is that once they’ve got their website up, they don’t pay any attention to it. If people can see something happening on the site every day, they know it’s a functioning website and business.

Businesses also need to analyze how visitors spend their time on the website. Business owners should use Google Analytics to help gather this data to see what is needed to improve their site, where customers go on the site and how long they spend there.

And if your business uses social media such as Twitter and Facebook to promote customer interest, be sure to link to these accounts from your website to make it easy for customers to join.

Before you put any design or copy on a page, you need to understand your users.  So, research your customer base and find out what information they are interested in, and what they need to do or learn to make their purchasing decision.

As the nature of the web keeps changing, so has the nature of website design. Websites are moving from a magazine-style format of pictures and text to being more interactive and dynamic.

Your website is the cornerstone of your marketing and communication activities. Today’s generation doesn’t look at the Yellow Pages, they look online and you need to be found online.

The do’s and don’ts of designing a business website.

Do

Keep text to a minimum on your home page and write it to engage your audience to explore your site.

Ensure images are unique and load quickly.

Analyze your website regularly to see where visitors are spending time and what you can improve.

Research your customers thoroughly before building a new website or redesign.

Promote social media accounts on your home page.

Don’t

Fill the home page full of text in the hope of improving your search optimisation.

Use large pictures or flashy content that is slow loading.

Neglect to update your content frequently.

Use colors on colors for text, making it difficult to read.

Use generic stock images.

Chris Grant has been building Internet web sites and commerce applications since 1994, pioneering early database-driven Web application and e-commerce projects. He has been instrumental in the construction of hundreds of Internet projects, large and small.

Does your website need a landing page?

Monday, July 13th, 2009

What is a landing page?

Wikipedia defines a landing page as:

the page that appears when a potential customer clicks on an advertisement or a search-engine result link. The page will usually display content that is a logical extension of the advertisement or link, and that is optimized to feature specific keywords or phrases for indexing by search engines.

Wikipedia’s definition is a good one. Here’s 10 things that you should be looking at when optimizing a landing page:

  • Relevant Content
    A landing page’s content should be related to organic search results, ad campaign, anchor text in inbound links and any other advertising, online or offline. If people don’t get what they expect, they will not stick around long.
  • Multiple Landing Pages
    A landing page shouldn’t necessarily be your homepage. In many instances a homepage is a good landing page. However, for more targeted traffic and better results, you want a landing page to be focused on specific offer and specific call for action. To accomplish this, a given website could have multiple landing pages. Create some deep link landing pages (links that go to pages deep in your website) that will focus on specific offer and your conversion rate will be higher.
  • Focus on Functionality
    More and more visitors seem to judge the professionalism and credibility of a site by its design. To satisfy this, many website owners concentrate on the design aspect instead of focusing on its functionality. A well-designed landing page is essentially worthless if the prospect can’t accomplish anything. While I wouldn’t suggest skimping on the design, it shouldn’t be your priority. Focus on the exact steps you want your visitor to take and design a page with that in mind.
  • Call To Action
    You got visitors to your landing page, now direct them to take action. Make it clear a highly noticeable without overwhelming your audience. Whether it’s a sign-up form or a “buy now” button, make it the focus of your page.
  • Send a Clear Message
    Keep your landing page clean and clutter free so your visitors stay focused on your message. Emphasize the biggest reasons that they should carry out the applicable call to action with larger text, contrasting colors, images. Make it easier for them to scan the content by using lists and getting right to the point.
  • Offer Incentive
    Bribing your visitors with freebies and samples is a proven method of enticing them to sign up. Offer more then your competition but don’t sell yourself short either. Provide a list of reasons why your offer is better and what exactly the visitor can expect. Provide references and testimonials.
  • Make Visitors Stay
    Avoid sending your visitors to another page unless it is absolutely necessary. That includes any internal navigation as well as external banners. If you remove all distractions and limit navigation options, you stand a better chance of keeping your visitors around.
  • Simple is Better
    Make it easy for your visitors to complete the action you want them to. Less confusion and decision making for your visitor means better conversions rate for your landing page. Don’t offer multiple choices and throw in optional extras. Focus on the offer the page was created for.
  • Power of Freebies
    Everyone likes free offers. They are hard to resist and can be a powerful conversion tool. Whether a call to action is free or something free is received as a result of carrying out a call to action, it certainly doesn’t hurt. If your competition charges for something and you offer it for free, you’ll win the customer. Remember, just because you make a free offer doesn’t mean that it shouldn’t be quality.
  • Testing
    Testing various text, call to action forms, layouts will give you true idea what produces the best results as far as conversion. Using a tool like Google’s Website Optimizer you can easily monitor the conversion rate, bounce rate, and tons of other useful metrics found in most modern day web analytics tools. Using these metrics you can easily figure out which version will be your optimal page, one that maximizes the results.

Creating a successful and effective landing page takes a lot of work but should be the focus for anyone involved with a website. Whether you are a website owner, web designer, web developer or a web marketing specialist you must be aware of the components that comprise a solid landing page. After all this can mean website’s success or failure.

Chris Grant has been building Internet web sites and commerce applications since 1994, pioneering early database-driven Web application and e-commerce projects. He has been instrumental in the construction of hundreds of Internet projects, large and small.

The most important part of your corporate website

Monday, July 6th, 2009

Here at Gorges Web Sites, we have designed and programmed dozens and dozens of corporate websites.  Our many years of experience has led us to establish our own process for delivering business websites on a budget.

Most of our customers approach us with great ideas for the graphic design and features they would like to see on their websites.  When meeting with customers for our kickoff meeting and planning process, we avoid these topics.

Why? Isn’t the graphic design and features of a site important?  Yes, however, our process starts with the main objective your site visitors have when landing on your site.  If your website is selling or marketing products or services, your visitors are there for INFORMATION.  They don’t really care about colors, web 2.0 whiz-bang features which cost a ton, or how cool your blog software is. They have a question in their heads, and our job as website designers is to answer that question.

So the first most important step in website design is called ‘Information Architecture’.  We spend a fair amount of time talking about menus, pages, sidebars, page layouts, headings, and CONTENT.

Our goal in working with you to design your website is to deliver the key information that your customers need in a way that is easy for them to find.  We don’t want to keep them guessing which obscure menu name they have to click to find the information they are looking for.

If we can answer your prospective customers’ questions in one or two clicks and get them moving towards making a decision, then we consider our job well done.

After this process, we get into colors, styles, features, and other tactics to get your site looking top-notch.

If you’d like to hear more, we always offer no-obligation consultations to hear from you and make suggestions as to how we can help make your website work for you.

Chris Grant has been building Internet web sites and commerce applications since 1994, pioneering early database-driven Web application and e-commerce projects. He has been instrumental in the construction of hundreds of Internet projects, large and small.